Cancellations are part of running a service business. How you handle them affects your revenue and client relationships. Here's the right approach.
Have a Clear Policy
State your cancellation policy upfront. Whether it's 24-hour notice required or a deposit needed, clients should know before they book.
Make Rescheduling Easy
Don't just cancel - offer to reschedule. Clients appreciate flexibility, and rescheduling is better for your business than an empty slot.
Use Automation
BookrHub sends cancellation confirmations automatically and can adjust your availability instantly when someone cancels.
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